THE IMPACT OF JOB DEMANDS, JOB RESOURCES AND JOB EMPOWERMENT ON EMPLOYEE ENGAGEMENT AND EMPLOYEE BURNOUT: AN EXAMINATION OF THE MODERATING ROLE OF PSYCHOLOGICAL CAPITAL

Abstract

Objective: The objective of this research is to explore how employee engagement and burnout in the corporate sector of Karachi are related to psychological Capital, job expectations, job empowerment, and job resources.

Design of Study: Survey design

Duration and Place of the Study: The survey was conducted in Karachi's corporate sector. The six-month study was completed in January 2023.

Sample and Method: The study had 300 participants, and the sampling method used non-probability convenience sampling. Information was collected using a closed-ended survey based on a Likert scale. Quantitative and qualitative data were analyzed to provide comprehensive insight into the study's objectives.
Results and Conclusion: Significant relationships were observed between employee empowerment and burnout, job demands and burnout, Psychological Capital and burnout, and the interactions between job demands and Psychological Capital in predicting burnout. However, no significant relationship was found between Job Resources and burnout. Additionally, noteworthy connections were identified between job demands, empowerment, Psychological Capital, and employee engagement. The study concludes that high job demands may adversely impact employee engagement and well-being, while Job Empowerment and Psychological Capital can positively influence employee engagement.